Effective as of 12 July 2025
1. Introduction
This Privacy Policy explains how we handle personal data provided by visitors to the website neville-libuse.systeme.io, our clients, and anyone interested in our services.
We value the trust you place in us and process personal data in line with Act No. 110/2019 Coll. on Personal Data Processing and Regulation (EU) 2016/679 (the General Data Protection Regulation, or GDPR).
2. Contents of This Document
I. Data Controller – who we are and how to contact us
II. What personal data we process and how we obtain it
III. Purposes, retention periods, and legal grounds for processing personal data
IV. Sharing personal data with other parties
V. Your rights regarding personal data
VI. Other important information
I. Data Controller – Who We Are and How to Contact Us
Mgr. Libuše Neville
ID No. 02013436
Registered office: Hejnice
Email: neville.libuse@gmail.com
II. What Personal Data We Process and How We Obtain It
We process personal data that you provide to us voluntarily, for example when:
Filling out forms on our website
Creating a user account on our website
Providing details for contracts or documents
Communicating about our services, whether in person, by phone, in writing, email, or via apps like SMS, Skype, or Facebook Messenger
We may also process data that you publicly share online, particularly on social media (e.g. Facebook, Instagram).
If we ever need your consent for specific types of processing, we will only use your data for those purposes once you’ve given us permission.
Providing your data is usually voluntary. However, in some cases we may be unable to deliver a service or fulfill your request without it (e.g. sending goods to a postal address you have not provided). We will always inform you when your data is required. Data is only mandatory when required by law.
Personal data may fall into two categories:
Ordinary personal data
Special categories of personal data (sensitive data), which are subject to stricter rules
A. Ordinary Personal Data We Process
Name, surname, title
Address
Company ID (IČ) if applicable
Phone number
Email address
IP address
Cookies
Information about products or services you ordered
Information about purchases made from us
Information about services we provided
Gender
Profile photo
Photos from events or trainings you attended
Video recordings from events you attended
Your interests
B. Special Categories of Personal Data (Sensitive Data)
We do not process any special categories of personal data.
III. Purposes, Retention Periods, and Legal Grounds for Processing Personal Data
A. Contractual Obligations
To enter into and perform contracts and communicate with you regarding services, we process:
Name, surname, title
Address
Company ID (IČ) if applicable
Phone number
Email address
Legal basis: Performance of a contract.
Contracts may be concluded in writing, verbally, by phone, or by submitting an order via our website and receiving confirmation.
We keep this data for the duration of our contractual relationship. Afterward, some data may be retained as required by law or for legitimate interests (explained below).
B. Legal Obligations
To comply with legal duties (especially in accounting, tax, and record-keeping), we process:
Name, surname, title
Address
Company ID (IČ) if applicable
Phone number
Email address
Retention period: As required by applicable laws (typically 5–10 years for accounting records in Czechia).
C. Legitimate Interests
We process personal data when necessary for our legitimate interests, such as:
Protection of legal rights and claims:
We may store data for up to 4 years after our last contact or the end of our business relationship. This covers limitation periods under Czech law and the possibility of legal disputes.Direct marketing:
We may use your name, address, and email to send you information about our services. You can unsubscribe at any time via a link in each marketing email.
D. Processing Based on Your Consent
If you’re not our client, we’ll request your consent to send you offers about our services. Before collecting your consent, we’ll inform you exactly what data we’ll process and why.
You can withdraw your consent at any time. However, if we have another legal reason to process your data (as outlined above), we may continue using it for those purposes.
IV. Sharing Personal Data with Other Parties
We sometimes work with third parties who help us fulfill legal or contractual obligations, such as:
Accountants
Law firms
Providers of data storage or software services
These partners act as data processors and have signed agreements with us to ensure your data remains secure.
We may also disclose data to public authorities if required by law, for example during official inspections.
V. Your Rights Regarding Personal Data
Under GDPR, you have these rights:
Right of access: Find out whether we process your personal data and obtain a copy if we do.
Right to rectification: Correct inaccurate or incomplete data.
Right to erasure (“right to be forgotten”): Request deletion of your data where legally permitted.
Right to restrict processing: Request we limit how we use your data in certain circumstances.
Right to data portability: Receive your data in a structured format or have it transferred to another controller where technically feasible.
Right to object: Object to processing based on legitimate interests. For direct marketing, objecting always stops further marketing communications.
Right to lodge a complaint: You can complain to the Czech Data Protection Authority (Úřad pro ochranu osobních údajů) via www.uoou.cz, or to your local authority within the EU.
VI. Other Important Information
If you have questions about how we process personal data or wish to exercise any of your rights, email us at neville.libuse@gmail.com
We may ask you for reasonable verification of your identity to protect your privacy.
The current version of this Privacy Policy is always available on our website under the GDPR section.
We may update this Privacy Policy occasionally. The latest version will always be published on our website.
Effective date: 12 July 2025
